Returns & Exchanges

We want you to be fully satisfied with your purchase from the official Nottingham Forest store. If you are not happy with your order, you can return any unused items in their original condition within 28 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Securely pack the products in their original packaging, ensuring all tags are attached and the items are in a resaleable condition.

  • 3.
    Print and Attach Label

    Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.

  • 4.
    Drop Off and Track

    Take your package to the nearest authorized drop-off point and keep your receipt; your refund will be processed within 10 business days of receipt.